OUR PRIVACY POLICY
PRIVACY POLICY
Effective Date: January 6, 2026
Healthy Lifestyle Collective (“HLS Collective,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our services, or communicate with us via email, SMS, or other digital platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name
Email address
Phone number
Billing information
Health or wellness preferences (only when voluntarily shared)
Communication preferences
Automatically Collected Information
IP address
Browser type
Device information
Pages visited and interactions
Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
Provide coaching, programs, and services
Communicate about schedules, updates, and support
Send SMS and email messages you have opted into
Process payments and manage accounts
Improve our services and user experience
Meet legal and regulatory requirements
3. SMS & A2P Messaging Compliance
By providing your phone number and opting in, you agree to receive SMS messages from HLS Collective, which may include:
Appointment reminders
Program updates
Community announcements
Promotional messages (when consented)
Message frequency varies.
Message & data rates may apply.
Opt-Out
You may opt out at any time by replying:
STOP to cancel
HELP for assistance
Opting out will stop all SMS communications except those required for transactional or legal purposes.
We do not sell or share your mobile number with third parties for marketing purposes.
4. Email Communications
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email. Transactional and service-related emails may still be sent as needed.
5. Data Sharing & Third Parties
We may share your information with trusted service providers who assist with:
Payment processing
CRM and communication platforms (e.g., GoHighLevel)
Scheduling and coaching tools
All partners are required to protect your data and use it only to provide services on our behalf.
6. Cookies & Tracking
We use cookies to:
Improve site functionality
Analyze usage trends
Enhance user experience
You may disable cookies through your browser settings, though some features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
Access your data
Request corrections
Request deletion
Withdraw consent
Requests can be made by contacting us directly.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors.
10. Policy Updates
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any changes.
11. Contact Us
Healthy Lifestyle Collective
📧 thehlscollective@gmail.com
🌐 https://www.hlsfit.com
TERMS & CONDITIONS
Effective Date: January 6, 2026
These Terms & Conditions govern your use of the Healthy Lifestyle Collective website, programs, coaching services, and digital platforms.
1. Use of Services
By accessing or purchasing from HLS Collective, you agree to:
Provide accurate information
Use services for lawful purposes only
Respect community guidelines and coach boundaries
2. Health Disclaimer
HLS Collective provides fitness, wellness, nutrition education, and lifestyle coaching, not medical advice.
Always consult your physician before beginning any fitness or nutrition program
Participation is voluntary and at your own risk
Results are not guaranteed
3. Payments & Subscriptions
All payments are due at the time of purchase
Subscription terms are disclosed at checkout
Failure to pay may result in suspension of services
4. Refunds & Cancellations
Unless otherwise stated:
Digital products are non-refundable
Coaching and challenges are non-refundable once started
Membership cancellations must follow stated cancellation policies
5. Community Conduct
We reserve the right to remove participants who:
Engage in harassment or inappropriate behavior
Violate community guidelines
Disrupt the experience for others
No refunds will be issued for removals due to conduct violations.
6. Intellectual Property
All content—including workouts, guides, videos, PDFs, and branding—is the property of HLS Collective and may not be copied, shared, or resold without written permission.
7. SMS & Email Terms
By opting into SMS or email communications:
You consent to receive messages as described
Message frequency varies
Message & data rates may apply
You may opt out at any time
Consent is not a condition of purchase.
8. Limitation of Liability
HLS Collective is not liable for:
Injuries or damages resulting from participation
Technical issues or service interruptions
Outcomes related to individual effort or compliance
9. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use constitutes acceptance of updates.
10. Governing Law
These Terms are governed by the laws of the State of Maryland, United States.
11. Contact Information
Healthy Lifestyle Collective
📧 thehlscollective@gmail.com
🌐 https://www.hlsfit.com